We currently work with UPS to ship out all our orders.

Once your order is confirmed, our team cuts, packs and dispatches it. Transit typically takes 3 to 5 business days to reach you. We recommend choosing a delivery date 1 to 2 days before you actually need the flowers, so the stems have time to hydrate and open.

Of course. An email will be sent to you with details about your order, including the tracking number and location.

Once your order is with the carrier we can’t give an exact arrival time beyond the 3 to 5 business day window. If it has been longer than that, please contact us and we will help resolve it.

No. We ship farm-direct from Ecuador on a cut-to-order programme, so every order takes 3 to 5 business days in transit. We do not offer same-day or overnight delivery.

Nothing extra. Shipping is already included in the price you see, so the listed figure is the delivered cost.

The minimum order is one box — 100 roses, or an equivalent assortment of other flowers. Roses are sold by the stem and bunched in 25s, so a 100-stem box arrives as four bunches.

Once an order has been placed, no changes or edits can be made. If the matter is urgent, please contact us by email and we will respond as quickly as we can with a solution.

If you didn't receive the email, please contact us directly and we will help you. You can find our contact details on our website.

Cancellations within 24 hours of ordering receive a full refund, minus a 4% card processing fee. More than 14 days before your delivery date, a 15% cancellation fee applies. Between 8 and 14 days before delivery, we issue full in-store credit minus a 10% restocking fee. Within 7 business days of delivery we cannot accept cancellations, as the flowers have already been cut for your order.

All major credit cards and PayPal.

We want you to be completely happy with everything you order from asiriblooms.com. If your order arrives damaged, wilted or in poor condition, contact us within 24 hours of delivery and send clear photographs of the affected stems and the original packaging to info@asiriblooms.com.

We will offer a replacement subject to availability, provide care instructions to revive the blooms, or refund the affected items. For perishable flowers we generally do not require a return, though we may ask you to hold the product for 48 hours for inspection.

Please note that flowers ship dry and packed tight, so they often arrive thirsty and a little limp. That is normal. Recut the stems and give them several hours in fresh water before judging them — most recover fully, and some late bloomers take 24 to 48 hours.